By clicking any link on this page you are giving your consent for us to set cookies. Please tell us how this page helped you. If your auto recharge fails (e.g. Visit adelaidemetro.com.au or call 1300 311 108. Tourism Australia makes no representations whatsoever about any other websites which you may access through its websites such as australia.com. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. People who receive certain payments from Centrelink can apply. . Youll find taxi ranks and rideshare pick-up areas at the front of each terminal simply follow the signage. If you recharged online or by phone, your new funds will be available in about an hour. Passengers can purchase single trip or day trip tickets or Metrocards, which can store credit for use on multiple journeys. Heres how to get around Adelaide with ease. The metroCARD itself and any balance left on it will still work. At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. They differ from other ticket vending machines in that they both dispense and recharge Metrocards. . Contact us to cancel your registered metroCARD as soon as you notice it is missing. You can manage your Adelaide metroCARD online by setting up an account. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. Insert your reduced-fare card into the MetroCard machine in stations. From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. Order an interstate Seniors Card member 14-day free travel ticket. Attribution 3.0 Australia Licence. If you dont use a metroCARD with auto recharge on it for 12 months or more, the auto recharge will get cancelled. For more information about visiting Adelaide, visit the Adelaide Metro website. You can hail a taxi on the street (a taxi is available if its rooftop light is on) or at taxi ranks in built-up areas. -&. . If you need to change a recharge amount, simply setup a new recharge and itll overwrite your old one. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. If you dont have an OMNY account, heres where you can. Find out more about discounted travel with a Visitor pass. Adelaide, South Australia South Australian Tourism Commission. You can use a metroCARD to pay for this airport service. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. Enjoy the learners permit, old kfc receipts, $3 worth of bus trips you took and . Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. Thanks for your feedbackWe use what you tell us to help improve the website. "FYASignUpDtmConfig": { Find out how you can request a replacement card if yours is lost, stolen or broken. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. You can now recharge your MetroCard online! - City of Adelaide - Facebook Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. 3 We no longer support this browser, so parts of the site might not work as you expect them to. q3$eS:c*x! Metrocards Suck : r/Adelaide - Reddit Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible. Many hotels and attractions in South Australia, including surrounding areas such as Adelaide Hills, are also accessible. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. When is the best time to visit Australia? Brooklyn, NY 11201. Find more information about getting help with MetroCard problems. The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. You'll need to supply us with the number of the credit or debit card you used. Please tell us what you were trying to do and why this page was unhelpful. Order an interstate Seniors Card member 14-day free travel ticket. Adelaide metroCARD - Adelaide Metro From Friday 1 July 2022, South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. There are two kinds of validators: dual-purpose and Metrocard-only. There are a few ways to add credit to your card. If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. Choose a travel card from the list. If youre transferring from an existing metroCARD to a new one (e.g. We're sorry Unlimited Ride MetroCard Customers - MTA Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. To update your credit/debit card information, you will need to go through the Auto recharge setup process again on the same metroCARD, using the new credit/debit card information. These details will be saved and used for all future Auto recharge triggers. How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. Transferring value from an expired card If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning. If youve already got an online metroCARD Adelaide account, you can login here (the metroCARD account screen will open in a new window): You must validate your metroCARD every time you get on a bus, train or tram (unless you are catching a free bus or tram service), or when you go through train station barrier gates. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. Adelaide Metro is Adelaide's public transport system, comprising buses, trains and trams. Each time you submit the form, well enter your name into a drawing to win free rides. The date is located at the upper left corner on the back of the card. For more information, please visit www.adelaidemetro.com.au/seniors or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). There is no time limit on when you can receive your Seniors Card refund. You need to validate the metroCARD within 3 months of buying a recharge. On most buses, you must get on through the front door. Scroll down and tap Add Card. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. Copyright2020. SMS metrocard agents CBD locations and map - Adelaide Metro - YUMPU Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. Adelaide has an extensive public transport system of buses, trains and trams. You can also check the balance remaining on your card and check transaction histories after you log in. Make sure you have access to your emails, as you will need to follow instructions that will be emailed to you. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. Temptation Sailing, Adelaide, South Australia Tourism Australia. moving from a student metroCARD to a concession metroCARD), youll need to buy the new metroCARD and pay any difference to round the balance up to the nearest $5. Please don't include any of your personal information in this box. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. "validationFavouritesUrl": "/bin/australia/favourites/sanitycheck", Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . The ticket vending machines have a touchscreen display for passengers to choose the appropriate fare and payment method, and upon payment the machine dispenses a validated ticket for the passenger. r/Adelaide on Reddit: Is there an app that can let me use my phone as Replacement card Use Seniors Card member online services to request a replacement Seniors Card. If you have a South Australian Seniors Card, it is also a metroCARD. $4.24per day remaining on your 30-Day card, and. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. Vending machines at stops and stations dont accept cash. The $1 new card fee is also not refundable. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . We credit: The refund of full days remaining is based on the day you notify us of your loss. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. We provide a Balance Protection Program for 30-Day Unlimited Ride and 7-Day Express Bus Plus MetroCard. Please travel to the Adelaide Metro InfoCentre for your refund, at a time that is convenient for you. If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. Seniors Card in other states and territories - Australian Government. Here's how to transfer a balance from an expired card, plus other ways to address common issues. Please check back later to finish subscribing to service updates. }, After that time, the expired MetroCard must be sent to MetroCard customer claims. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Payment methods accepted by this machine are coins (except 5c pieces), bills (except $50 and $100 bills), and EFTPOS. They won't be able to modify your account details, cancel or remove metroCARDs from your account. You can also speak with an OMNY customer service representative by calling 511. Tq l You are currently in preview mode. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. $8.86 per day remaining on your 7-Day Express Bus Plus card. If your metroCARD gets lost or stolen, cancel the auto recharge as quickly as possible to prevent other people from activating it. A beep and a green light means that it has validated properly. iApply Explore University of South Australia. Introducing metrocards and metrotickets - YouTube We can't respond to what you write here but you can contact us instead if you'd like a response. Problem with MetroCard? Here's How to Get Help - MTA They are good for people who use transport frequently. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. [Content_Types].xml ( ]O0" MM vIk/@6X!6H?5I9f8v1:gEB0AVn vb$`E*} G#V 9B9!8a`bi~-IpsV\u9bf}*"L"B0Z PK ! Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps Update your details A single trip lasts for 2 hours and you will only be charged once in this timeframe, no matter how many times you validate your metroCARD. Email. Metrocard Conditions of Use - Version 6 - Adelaide Metro If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one.
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