list disk This utility only requires you to boot from a USB, and it will need to have at least 4 GB of available storage. The text was updated successfully, but these errors were encountered: @jaxne . [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). However, this does not prevent your data from being recovered with forensic or data recovery capabilities. I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Press and hold the Volume Down button. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. Select device architecture"::: Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. I want to monitor motherboard temperature. mentioning a dead Volvo owner in my last Spark and so there appears to be no
Step 4: When you see the license screen, click Accept to continue. Note that you need the 64bit version. Booting the Microsoft Surface Data Eraser USB stick. You experience the following symptoms on some Surface devices that have the 1TB drive configuration: Diskpart shows two 512 GB drives instead of a single 1 TB drive. While it has been rewarding, I want to move into something more advanced. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. It doesn't work on Surface Duo. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. My Surface wont turn on. Major wasted time. Unable to power down Precision using power button? Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. after extracting copy all the contents of "usbimage" to the Root of the usb pendrive say F:\, method 2 Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Tap and hold or right-click on the USB drive and choose Format. Decommission a Surface device from corporate or organizational use. Read the software license terms, and then close the Notepad file. Booting the Microsoft Surface Data Eraser USB stick. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. "We couldn't find any drives. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired Select X to close Microsoft Surface Data Eraser. To work around this issue, changethe deployment tool to target DISK2. A tag already exists with the provided branch name. d. Release the Volume Down button. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. [!NOTE] Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. The USB 2.0 drive works without any issues. first format the Pendrive with FAT32 format using diskpart command. Continue to hold the volume-up button. @jans-at . Well occasionally send you account related emails. I'm done wasting my precious time on this. On our PC, it took less than 2 minutes. A service center technician inspects your Surface and attempts to remove data using the appropriate tools. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Confirm USB drive of at least 4 GB is connected"::: No disk drive found. Flashback: April 28, 2009: Kickstarter website goes up (Read more HERE.) 3. Does Microsoft repair the Surface I have sent in, or does it replace the device. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. When I go to build on the USB thumb drive it fails after 5%. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 Reddit and its partners use cookies and similar technologies to provide you with a better experience. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Sfc /Scannow Complete the Microsoft Surface Data Eraser USB creation process. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. Are you sure you want to create this branch? Surface Pro 4 no recognized drives - Dell Hardware On Sun, 23 Apr 2023 at 17:38, VARADHARAJAN K ***@***. Select Success. Just strange that all 3 computers do the same thing. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file: "::: After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Two hours before I created the bootable iso file. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. Wipe the partitions first as Valuvanee suggest. b. I've been doing help desk for 10 years or so. Any section you choose will open to show you more info. Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. Surface Device that has a 1TB drive configuration shows two drives Any additional suggestions would be great. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Explore subscription benefits, browse training courses, learn how to secure your device, and more. Can I ask you for a quick explanation/guide on how you created the image (be it Windows or Linux). Step 1: Connect the bootable USB containing Surface Data Eraser to your Surface device. If I need to send my Surface in for service, what should I do to ensure the privacy of my data before sending in my Surface device? Both USB thumb drives are new. I thought for sure one of these was but it doesn't say anything on it. Refer to this link to learn how to get into the Surface UEFI. Report abuse Report abuse . See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. format fs=fat32 If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. chkdsk C: /f /r /b /x /v Step 3: Turn on the Surface device and boot from the bootable USB connected to it. I thought I edited my post to state that but it looks like it didn't go through. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Begin the Microsoft Surface Data Eraser tool. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. The recovery image requires a working surface to create the image, and it also fails to install the OS when tested. If you have problems booting from the usb post back to this thread for help. Press and hold the volume up button. Download Microsoft Surface Data Eraser - MajorGeeks copy the folder "usbimage.zip" to desktop Cookie Notice Continue to hold the volume-up button. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. You must accept the license terms to continue. https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfupdate/surface-pro-4-os-re-install/0f https://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383, https://www.seagate.com/gb/en/support/downloads/seatools/, https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. using windows 10 adk and winpe adds on files. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. 1. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No need to physically destroy the storage unless you have some high compliance requirement that demands it. Have a question about this project? Press and hold the Volume Down button. Complete the Microsoft Surface Data Eraser USB creation process. Decommission a Surface device from corporate or organizational use. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. This really helps out :). Normally when we dispose of old computers, we pull the hard drive out and have them shredded and the chassis either gets sold or recycled. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. When the Congratulations screen is displayed, you can eject and remove the thumb drive. ]LOG]!>
The BMR image can be downloaded and installed, or a custom image can be deployed. You are unable to use the GUI to create a new partition or drive. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. I also tried two different USB drives, both are 16GB drives. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of the Surface Data Eraser tool. If it's going to be too much work, I'm probably just going to shred the whole unit, but I think we could get a few bucks out of them if we sell them, and I'd rather not landfill the whole thing. Turn off your Surface device. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Select X to close Microsoft Surface Data Eraser. [LOG[## Disk(0) was not found. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Here is how to that. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. As to the partitions, you need to delete all of them during the install and the installation will recreate them. Select Yes to continue erasing data on the Surface device. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Once the bootable USB is ready, you will see the Success message. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Step 2: Next, you need to prepare the Surface device to boot from USB. Any section you choose will open to show you more info. Tip [LOG[## Possible Cause: Missing Storage Driver. Can I send the faulty SSD by itself for a replacement or upgrade? Microsoft Surface Data Eraser - Github Microsoft Surface Data Eraser is a free tool from Microsoft to help Surface users to securely delete data without booting into Windows operating system. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. @RAJU2529 & @illfated -- Thanks for replying. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Press and hold the Volume Down button. This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. After downloading, run the setup file and then follow on-screen directions to complete the installation. Repurpose a Surface device for a new user. You could also use the Linux gparted and check the SMART values of your SSD which will give you confidence. files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights Complete the Microsoft Surface Data Eraser USB creation process. tomorrow morning I will upload to Google drive. Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Begin the Microsoft Surface Data Eraser tool. Storage spaces drives are virtual, so they are listed after physical drives. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Continue to hold the volume-up button. Turn off your Surface. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Figure 1. oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. I am done troubleshooting this Microsoft utility that should've just worked. [LOG[################################################]LOG]!>
The Microsoft or Surface logo appears on your screen. Microsoft Surface Data Eraser (Surface) - Surface Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration. The error message you received when you tried to reset the Surface using a recovery drive suggests that the device is unable to detect its disk drive. For more information, please see our Press and release the power button. @DanRev0519 . Figure 6. Press any key to shutdown device now . https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, @DanRev0519 . Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. I bought and confirmed I had a USB 3.0 thumb drive. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Tap or click OK to erase the contents of the USB drive.
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