All Rights Reserved. Customer service all the way to your seat, 2000-2022 StubHub. I went through this exact issue a few weeks back. At 11:49am California time, tickets were available using the Live Nation . . If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. I was on hold with customer service for two and a half hours . This company will not make things right, do not use this site. Always remember that StubHub is your one stop shop for any and all of your ticket related needs! Thanks! So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. StubHub sent me a confirmation email saying I had seats 8 & 9 for Mississippi State baseball event. We value your privacy. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. until the fall, she was told by StubHub that she would not . The morning of the concert, there were 179 tickets on StubHub with the cheapest being $140 (cheapest face value ticket through Ticketmaster was $47.25). Sellers often list tickets on StubHub weeks or months ahead of a given event. How long the refund will take to process. Super common practice, 21 pilots, pearl jam and few others come to mind, so you are good Reddit and its partners use cookies and similar technologies to provide you with a better experience. I know to check venue ticketing at first and if it's sold out I'll go resale market. Gather all the information you have on the purchase. Sure you have guarantee against fraud, but that's not the point. How Do I Get Stubhub to Refund a Charge? - GetHuman For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Nosebleeds were even more than what paid for pit tickets. Purchased 2 vip balcony tickets online for $370 for a March 30th concert. Apple Wallet Tickets Not Tranferrable????? If the tickets you receive are the wrong ones, please call StubHub at 1-866-788-2482. But it won't charge you a fee just to list your tickets, so there's no risk there. Understanding your order's delivery status Print. You can also reviewUnderstanding your order's delivery statusbased on the kind of ticket you have. Price wasn't my concern as long as I got them for her. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. Thanks! We are changing the way you register and sign-in to the StubHub Community. Use of this website signifies your agreement to our, / Understanding your order's delivery status. I read the FAQ but don't understand it. Scan this QR code to download the app now. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If I'm on Disability, Can I Still Get a Loan? being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. same here. The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. Copyright 2018 - 2023 The Ascent. Help! Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. I called back on 4/12/23 I was told I will not receive my 864.00 and they were charging me 1100.00 for all the duplicate tickets, I said, "So you have my tickets, my money and you want to charge me more money and I have called you over 10 times trying to get this fixed, what kind of customer service is this." Selling tickets on StubHub and delivery expectations I bought tickets in November and there was a "delay" in transfer. After the switch, you will enter the email address you use to access the community in order to reset your password. Well start sending you the news you need delivered straight to you. You will enter your community username and new password and done! Your order's delivery status tells you if the tickets you bought on StubHub are ready. All Rights Reserved. Also, as Stubhub changed their policies to pay sellers after the event their is no incentive to deliver the seats early. Not getting your tickets until the day of the event has become more common with venues. Go to 'My tickets' then Orders. After the switch, you will enter the email address you use to access the community in order to reset your password. In fact, this card is so good that our experts even use it personally. Danielle is the author of this solution article. I never received an email. Re: Why would seller unnecessarily delay ticket delivery? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. FanProtect Guarantee: Why would seller unnecessarily delay ticket delivery? Waiting till the day of is bull****. Listings are removed without . I was unable to get tickets through Ticketmaster as it had sold out. When talking to customer service and escalating to Michael the "Selling Supervisor" they said there was nothing they could do and that I would be on the hook for the 100% seller fee for price of ticket. Best Mortgage Lenders for First-Time Homebuyers. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is why we do not list the specific seat #'s on our listings. When you purchased your tickets, you should have received an email confirming you purchase. Luckily, that was true and I was able to transfer my ticket to the buyer the night before. For more information, please see our 3. UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. Spanish Nights Tickets - StubHub Any answers or advice is much appreciated. Bought my tickets 4/6, said they would be ready 4/22. Your sale will show as an open order in your Stubhub account. If you will get credit or a full refund on your original payment method. We are changing the way you register and sign-in to the StubHub Community. Im in the same situation, How did this get resolved did you receive your tickets or a refund? How do I sell tickets that have a delivery day on Ticketmaster? We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. In most cases, tickets arent issued until 24 hours before the event. We can't ask them to send tickets earlier than the date in your order details. After the switch, you will enter the email address you use to access the community in order to reset your password. That way there are no issues but additionally, so they can get paid. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Did you find it helpful? The pit tickets jumped to 400 each. Help us improve this article with your feedback. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. We really do appreciate the feedback though. Unsubscribe at any time. Review your order's ticket type and what its current status means (see below) Explain your case the best you can. . Solved: Have not yet received tickets - StubHub Community But ,I have season tix to an extremely popular college basketball program. Its location on this page may change next time you visit. I was told it would be taken care of and that I did not need to do anything. This info is used to verify your account. The prices started to drop during the day to $99 for tickets, but still essentially twice as much than face value. You will enter your community username and new password and done! Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Danielle is the author of this solution article. They are not a reputable company and will not help or rectify their mistakes. I am in the same boat. Why would seller unnecessarily delay ticket delive Do not have physical tickets from 'Welcome to Rockville' Fest 2023 to ship yet, but sale is already completed, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. "We've been listening to Taylor Swift every time we're in the car," Christy Carter said. No. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. We can't ask them to send tickets earlier than the date in your order details. Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. How do I list my tickets as Side View only and not Side or Rear View? Customer service all the way to your seat, 2000-2022 StubHub. Seems like nothing but questions on this site with no answers. 08-05-2022 07:20 PM. Yankees still can't avoid injuries, still not hitting and blanked in 2 Be the first one to find this review helpful. But, issues really are rare to happen in getting your tickets. should i just buy elsewhere while i still can? Top 868 StubHub Reviews - ConsumerAffairs Sometimes, StubHub only allows hard stock ticket sales. And if you're buying tickets, look at various sites to see which one has the best price. I bought Hamilton Chicago tickets for a show almost a full year later. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. i know there is still time but after looking at this sub my confidence is low. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets. It is due to the security around the tickets, venues like to hold onto the QR codes as long as possible to avoid ticket trading and duplicating issues. I received all 3 of my tickets 2 days after payment at the agreed price. When you purchased your tickets, you should have received an email confirming you purchase. Andy and Christy Carter paid $500 a ticket back in November on StubHub for tickets to Taylor Swift's Friday night show at Mercedes Benz Stadium. Electronic (PDF) tickets: Upload the file (s) within 1 calendar day of the sale date. My daughter's favorite artist was coming and specifically asked me to take her. @captain-janeway - Truly, delivery or any issueis rare with the tickets you buy from us. So I almost bought horrendously inflated nosebleeds backups through ticketmaster. In this transaction StubHub made 15% off my ticket, then 15% off the other seller for replacement, then 100% off my for seller penalty, resulting in stubhub making 130% markup on a ticket, literally insane. I'm with this person. Bought the tickets months in advance and the day of the concert I still hadn't received the tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They (mlb) use this barcode system . So, option - wait to deliver at the last minute. Not sure how this malicious tactic is seen as legal. It may be close to the event due to ticket delivery delays. I was then sure I was going to get hosed. I know that the people who bought direct from the venue already have their ticket downloads available, so this seller does too. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Unsubscribe easily. I told him repeatedly that I never got an email and he couldn't do anything, I asked to be transferred to a supervisor, and was to Scott who also told me it was my fault for not responding to an email I NEVER RECEIVED! I was told 4/11 they escalated my payment and I would get it in 24 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The only way to complete mlb sales on Stubhub is by entering the barcodes. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. My friends have had no issues using this as well. Hell they got there money so send the tickets. Re: Tickets wont arrive until concert date. @captain-janeway - There could be several reasons as to why; some already being mentioned. If you don't have the tickets first thing the morning of the show (we have to give the seller until the end of the day that shows for your estimated delivery date), absolutely let me or any of our moderators know in a private messageso we can get right on to our options to help. In most cases, tickets aren't issued until 24 hours before the event. No. When will I get my tickets from StubHub? : StubHub StubHub is a great source for concert and sporting event tickets. But in either scenario, it pays to explore other options, too. Waiting till the day of is bull****. Called them and they said oh well, no refund. OP the seller has until the "ready by" date. It's looks like pure scam. Also, who has a printer sitting around in the room when they travel? If I would have shut my account down the first day I called none of the others would have made it through.". Family says it couldn't just 'shake it off' after problems getting If StubHub asks you to return the tickets you . Cookie Notice Seller Beware!!!! Will my tickets arrive in time? Some teams, venues, or artists put delivery delayson tickets issued to original buyers. I still show an option to transfer tickets in Ticketmaster but not to sell. If you're using thewrong credit or debit card, it could be costing you serious money. How do I know I can trust these reviews about StubHub? Sometimes, events don't go off as planned. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. Copyright, Trademark and Patent Information. Thanks. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute.
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